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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rolando Matosy8

June 11, 2025

5  out of  5
rating by Rolando Matosy8
"Good service and smooth. Fast and friendly."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ami Dewonou

June 6, 2025

5  out of  5
rating by Ami Dewonou
"Kathy was amazing! It was My friend and I’s first time getting insurance on our own and Kathy made the process so smooth! Very transparent and informative and was amazing answering every question I had with patience. Thank you so much Kathy!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ayad Aljadiri

May 30, 2025

5  out of  5
rating by Ayad Aljadiri
"It is a great to have a business with this office Hillary Torres did a wonderful job by walking me through the process of getting my car as well as my home insurance smoothly and paying less than the previous policies that I had"
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Eddalyn Graciela Peña Rangel

May 29, 2025

5  out of  5
rating by Eddalyn Graciela Peña Rangel
"Me ayudó mucho excelente manera de tratar todo fue muy rápido!! Gracias hilary torres por la ayuda!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Raya C.

May 28, 2025

5  out of  5
rating by Raya C.
"I talked to Hillary. She’s a very sweet person and will take care of all your needs and still will quote you the best price. I highly recommend them."
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Ana A

May 9, 2025

5  out of  5
rating by Ana A
"I never write reviews, but I really had to share how satisfied I was after working with Hillary Torres Payano. From the moment we spoke she was knowledgeable, professional and genuinely cared about finding me the best coverage. Hillary made the entire process incredibly easy and stress-free. I felt confident that I was in good hands. Highly recommend!"
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Gabriel Worsley

May 7, 2025

5  out of  5
rating by Gabriel Worsley
"Helped answer all my questions, and were courteous and honest"
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April Moon

May 5, 2025

5  out of  5
rating by April Moon
"If you're seeking an insurance agent that exemplifies professionalism, has a wealth of knowledge about different policy options, and is a great listener, Jay Jarvis is the agent you want to contact. He provided excellent service in helping me compare quotes based on different coverage inquiries. I appreciated the abundance of patience and understanding as I explored through different options. Jay was also efficient and quick to respond in our communication!"
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Juanice Johnson

April 27, 2025

5  out of  5
rating by Juanice Johnson
"He was determine to get me insurance, it didn't work out but I thank him for the effort he put in for me"
We responded:
"Juanice, we make every effort to assist our clients in obtaining the insurance that best fit their needs. No matter the outcome our goal is to provide excellent service. Thank you for giving us an opportunity."
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Lia Vasquez

April 16, 2025

5  out of  5
rating by Lia Vasquez
"Hillary has been extremely helpful and going above and beyond to help my husband and I. This agency is lucky to have her because she truly cares about her clients!"
We responded:
"We're glad you had a great experience with Hillary. We're certainly lucky to have her and she's excited to continue assisting you with your insurance needs."
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Jacqueline Johnson

April 14, 2025

5  out of  5
rating by Jacqueline Johnson
"Jay went out and beyond to make sure that I was happy and satisfied with my policy, he reassured me and I was very happy and pleased with him."
We responded:
"I appreciate you allowing me to help and thanks for the review."
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Naiem Abdelnour

April 12, 2025

5  out of  5
rating by Naiem Abdelnour
"Great customer service and very knowledgeable"
We responded:
"Thank you."
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Leslie Efraimson

April 11, 2025

5  out of  5
rating by Leslie Efraimson
"Wow! If you need insurance, you like saving money, and you want your experience to be easy, pleasant, quick, and relieving, call Jay Jarvis with State Farm. Jay just improved my quality of life, I kid you not! He is on point. He knows his industry. He is direct and provides exactly what you want/need. He wasted no time and he scheduled my payments so I’m not paying too closely to my previous payment. He made it more comfortable for me. I appreciate that. Call Jay and get happy with your insurance company! 💛"
We responded:
"Leslie, it's our pleasure to help families just like yours save money on their insurance."
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Joshua Santana

April 8, 2025

5  out of  5
rating by Joshua Santana
"I was hesitant at first to switch insurance companies since I had been with my previous company for over 10 years. After talking to Hilary Torres and working with her I was set. I appreciate her attention to detail and the amazing customer service. I highly recommend her and the team at Jay Jarvis. A++"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Troubleman313

April 7, 2025

5  out of  5
rating by Troubleman313
"Jay made this simple and done. Very competivie rate. He took care of everything. Best insurance person I have dealt with so far."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Christine Kidwell

April 4, 2025

5  out of  5
rating by Christine Kidwell
"Great customer service an helps you with everything you need"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Carlton Higdon Jr.

April 3, 2025

5  out of  5
rating by Carlton Higdon Jr.
"Jay Jarvis is the #1 guy to talk to when trying to get anything done! He's is very patient and is willing to do whatever he can to help in any way possible to make all things happen as far as State Farm Insurance is concerned. Any discounts that can be applied. He will recommend, and he will also recommend pricing that is best for you and your situation. I couldn't imagine having to deal with anyone else other than JayJarvis. 5 starts all day!"
We responded:
"Carlton, I' m thankful for the review. Helping you and your family get the right insurance policies with the right coverage and great pricing is my duty as your agent. I'm glad you're completely satisfied with the service you receive from my agency. "
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Michelle Angela Kim

March 17, 2025

5  out of  5
rating by Michelle Angela Kim
"Hilary was quick in response and follow up! Great experience"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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John S.

March 6, 2025

5  out of  5
rating by John S.
"Hilary Torres Payano is absolutely fantastic! She made the process of getting business insurance smooth and stress-free. Her professionalism, knowledge, and attention to detail ensured I got the right coverage for my needs. She was patient, answered all my questions, and went above and beyond to make sure I felt confident in my decision. If you’re looking for top-notch service, Hilary is the person to go to. Highly recommend her to anyone needing insurance—she’s truly the best!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kevin McKinney

February 5, 2025

5  out of  5
rating by Kevin McKinney
"Quick friendly service"
We responded:
"Thank you for the 5 star review."
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Tempest Phillips

December 30, 2024

5  out of  5
rating by Tempest Phillips
"I’ve had a great experience with this company so far! Their responses are incredibly quick, and they’ve been very helpful every step of the way. Highly recommend their service!"
We responded:
"Thanks for allowing us to be your preferred insurance agency."
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Edward Hsieh

November 22, 2024

5  out of  5
rating by Edward Hsieh
"Jay was very easy to work with and went over things patiently and clearly with me."
We responded:
"Thanks for your 5 star review."
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Christy Hartman

October 28, 2024

5  out of  5
rating by Christy Hartman
"Jay's service to us has been phenomenal, we were very lucky to find him as a local agent when my father made an out of state move. His previous State Farm Agent was great as well, but Jay has went above and beyond. We highly recommend him for all your insurance needs. Additionally, his staff is superb and always willing to provide 110% customer service. He's been a life saver for us, and he can be one for you too. Christy & Jessica Hartman"
We responded:
"Thank you, Christy. You were very easy to work with and I'm always here to help."
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Zabi Sherzad

September 27, 2024

5  out of  5
rating by Zabi Sherzad
"I am forever grateful for your support today very thankfull Ester L."
We responded:
"You're welcome."
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Zeita Regina

September 12, 2024

5  out of  5
rating by Zeita Regina
"Just signed up with Jay from State Farm for a bundled insurance…. What an excellent experience! Jay was professional, knowledgeable and gave me a good rate! I would gladly recomand him to anyone interested ! Good job,Jay! Thank you! Mariana"
We responded:
"Thank you, Zeita. It was pleasure to work with you."